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By The Cyber Helpline
London, UK, September 29th, 2026 – We are thrilled to announce that The Cyber Helpline has been named Not-for-Profit Cyber Award winner at this year's National Cyber Awards. This marks our fifth win in the category, following wins in 2021, 2022, 2023 and 2024. Our team and volunteers were also recognised as finalists in three further categories: the Alan Turing Cyber Leadership Award, the Cyber Diversity Award and the Cyber Student of the Year Award.
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By The Cyber Helpline
Entrust, a global leader in identity-centric security solutions, today announced its partnership with The Cyber Helpline. Entrust will support our mission to help people understand, contain, and recover from cyber incidents by funding more than 3,200 hours of specialist support, which will provide assistance for approximately 1,000 individuals across the US and UK.
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By The Cyber Helpline
A formal inquiry by the London Assembly Police and Crime Committee has revealed that Greater London accounts for a staggering 40% of all UK fraud victims, yet an estimated 87% of fraud cases reported to the police result in an immediate "no-further-action" outcome.
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By The Cyber Helpline
We're excited to announce our new partnership with Friends Against Scams, a National Trading Standards initiative working to protect people from scams across the UK. Together, we've created a cybercrime factsheet to help individuals understand the threats they face online, who is most at risk, and where to turn for support.
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By The Cyber Helpline
On 11th March, our CEO, Rory Innes, stood before the London Assembly’s Police and Crime Committee to represent a group of people who are too often overlooked: victims of digital fraud, cybercrime and online harm. In a session focused on how the Metropolitan Police Service’s Cyber Crime Unit is protecting Londoners from digital fraud, Rory made a direct and powerful case for why the current system is failing the public.
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By The Cyber Helpline
Phone scams are nothing new, but a recent report from National Trading Standards highlights a shift in how they work.
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By The Cyber Helpline
International Women’s Day is a moment to take stock of the progress being made, whilst also being honest about the challenges that remain for women and girls online. For many, abuse does not stop offline. It can continue through phones, social media, emails, apps, and other digital spaces that are part of everyday life.
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By The Cyber Helpline
Wi-Fi doorbells such as Ring and Nest have become a staple in home security. They promise peace of mind, showing you live footage of your doorway to deter thieves. Up until now this has been an effective security method, but doorbell footage has started going missing, and deauth devices are responsible.
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By The Cyber Helpline
Cyberbullying can happen to anyone at any time, and is especially prevalent among young people (affecting around 1 in 5 young people in the UK). Many young people deal with cyberbullying in silence. They may feel ashamed, fear they’ll lose device privileges, or worry that intervention from loved ones might make things worse. That’s why trying to spot the signs early is so important.
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By The Cyber Helpline
When someone experiences cybercrime, the impact extends far beyond the initial incident. Victims face a complex uphill battle emotionally, physically, and financially - and more often than not, they have to navigate this alone. For organisations supporting these individuals, understanding the human impact is crucial, alongside providing emotional support, education, and actionable guidance.
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The Cyber Helpline is a charity that provides free, expert help and guidance to individuals and families when they fall victim to cybercrime, digital fraud and online harm.
How we can help you:
- You've been hacked
- You are being targeted by digital fraud & scams
- You are being bullied or harassed online
- You have received suspicious messages or calls
- Someone is making you pay a ransom
- You have lost a device or your privacy
Who we help:
- If you are in the UK or USA, are 13 years or older and are experiencing an issue with your own online accounts or devices then we can help.
- We can also help sole traders who are experiencing online security issues with their business accounts or technology.
- Our service is for individuals and sole traders only, we do not provide support to businesses. If your business is experiencing a cybersecurity issue you can read our guide here.
Free, expert help for victims of cybercrime, digital fraud & online harm.