Shadow AI Is Only the Symptom: The Real Problem Is SaaS Visibility
The rise of AI tools in the workplace has put Shadow AI firmly on the cybersecurity agenda. Employees are increasingly adopting AI services without IT or security approval, potentially creating security, privacy, and compliance risks. But focusing on Shadow AI alone misses the bigger issue. The real question is not just which AI tools employees use, but whether organizations understand what is happening across their entire SaaS environment.