There are many significant technology-enabled changes taking place in industrial environments today. Smart factories and Industry 4.0. The Industrial Internet of Things (IIoT). The convergence of information technology (IT) and operational technology (OT). All of these things are introducing digital technologies at a fast pace to improve operations, increase productivity, enhance oversight, and increase profitability.
US Officials warn of potential ransomware attacks in response to increased sanctions on Russia and have asked state and local officials to consider how ransomware attacks could disrupt the provision of critical services. “Right now, the biggest concern we have are preparations for potential impacts to US utilities and industrial critical infrastructure, (Dragos)”
Russian hackers are attempting to broadly penetrate Ukrainian infrastructure to disrupt critical services such as electricity, transportation, finance, and telecommunications. US Government urges US Critical Infrastructure owners to harden their systems and implement a “shields up” strategy. As tensions escalate, Russian cyberattacks could seek to disrupt US electricity, gas, and other systems, warn the FBI and Department of Homeland Security.
Industrial companies worldwide are adopting capabilities that allow for remote operations. The pandemic has led companies to consider how they can reduce an onsite workforce while continuing with normal operations. Likewise, the worker shortage is leading companies to think in terms of a flexible workforce that may include remote staffing and flexible resourcing.
As industrial organizations continue to embrace change by leveraging the latest technologies into their daily operations and production cycles, they have also been tasked with embracing remote and hybrid work environments – all while maintaining operational continuity. Utilizing advanced technologies has enabled these organizations to reduce expenses, expedite production time, and elevate customer service levels.
2021 was a challenging year for manufacturers, energy producers, and utilities. A chaotic pandemic year created an opportunity for threat actors to take advantage of disruption to infrastructure integrity and IT to OT operational dependencies, something they achieved with frightening rapidity and effectiveness.
When I turned 7, I got my first BMX bike. Of course, within a week my best friend and I built a ramp with plywood and cinderblock. I remember the first jump vividly. I sped down the street like a miniature Evil Knievel and hit the ramp at a pretty good clip. A moment after I caught “big air,” my front tire hit the road, and I went over the handlebars – leaving a fair amount of skin on the road.
Back in March, a hacking group known as DarkSide began a campaign on Colonial Pipeline’s IT network and billing systems. On May 7th, Colonial publicly announces the attack, shuts down servers and some pipelines and pays DarkSide $4.4M in ransom. On May 12th, Colonial restores operations and announces fuel delivery timelines amidst panic buying at gas stations.
The Oldsmar, Florida, water breach is two months behind us, but the lessons learned will continue to reverberate for thousands of budget-constrained municipal utilities in North America, as well as other regions across the world.