Enable Jira 2FA for Customers and skip for Employees
Credential abuse is the common vector in 13% of data breaches. Cybercriminals can gain access to sensitive organizational data through weak, stolen, or reused passwords belonging to employees or customers. Single sign-on (SSO) and Multi-Factor Authentication (MFA) are industry-standard solutions for addressing these issues, and they can help to mitigate security threats. But external Jira Service Management (JSM) customers often authenticate differently.