Managing customer security is always a challenge for MSPs as they seek to balance efficiency, cost, and high levels of protection. In this area, security managers are faced with the choice of using a single interface or switching between different solutions.
As a managed service provider, you can never sit still. Change is constant, whether it’s the technology, business needs, or clients’ expectations. And while MSPs are accustomed to the churn, this time it’s different. Businesses are digitizing their assets and moving to the cloud, governments continue to layer on more data regulations, security threats are on the rise, and the pandemic has turned traditional office culture on its head.
Increasingly, companies are becoming aware of the importance of building threat detection and hunting capabilities that avoid putting their businesses at risk. Now more than ever, when it comes to both protecting enterprise cybersecurity and delivering effective IT security solutions and services, organizations and MSPs can no longer simply act when cyberattacks occur, but long before they even pose a threat.
For a managed service provider (MSP), answering questions about data governance—specifically data security and privacy—is a vital part of the job. Understanding the complexities of content management systems, automation, and more ensures you are at the top of the data security field. Maintaining file and data security is a fact of life—usually by force of law. However, it’s a subject not many of your clients will ever fully understand.
The global managed security services market was valued at $19.4 billion in 2017 and is forecast to reach $46.1 billion by 2023 at a CAGR of 14.9%. There has been an upward trend seen in the need for threat-intelligence by several sectors today. Due to an increased requirement to fight against the advanced threat landscape, customers today expect managed IT service providers and MSPs to adopt advanced security technologies to detect better and anticipate potential threats well in time.
