The 3 AM Incident Triage: A Tired Brain vs. The Truth
The alerts come in at 3 AM. You've been awake for a full day and into the night, and there are critical questions you have to answer: Is this our problem, or someone else’s? A routing change that went sideways or lateral movement? A misconfigured ACL or an intrusion in progress? The questions get answered as quickly as possible by disconnected dashboards and human-error-prone manual processes. Before anyone else is awake to check the work.