Delivering Effective Customer Notifications
A few months ago I received a call from my Grandma. She was concerned about having received a notification that she had been part of a data breach and wasn’t sure what to do about it. She had many seemingly basic, but good questions; What’s PII? I use the app on my iPad, is it safe to log into other applications like my bank? Is it safe to use my account? How do I know when it’s safe?