Security | Threat Detection | Cyberattacks | DevSecOps | Compliance

Sr. Technical Content Strategist Most ticketing tools SecOps teams use today were never built for security. Jira, ServiceNow, PagerDuty are all capable platforms but ultimately adapted for a purpose outside of their design. The result is brittle workflows, manual overhead, and systems that require constant care to stay aligned with the natural flow of detection and response. LimaCharlie Ticketing fills that gap.

Pharmaceutical regulation relies on three core pillars: Maximum system availability, trustworthy data and rapid recoverability. With the right strategy, manufacturers can uphold them all. Operational technology (OT) systems such as SCADA, manufacturing execution systems, cleanroom controls, environmental monitors and laboratory automation are essential for maintaining validated, compliant and uninterrupted production. When those systems fail, downtime can result in enormous financial costs.

When security leaders talk about risk, the conversation usually drifts toward ransomware gangs, zero-day exploits, or state-sponsored actors. Fair enough. Those threats are loud and visible. Yet many of the most damaging breaches begin somewhere quieter. Inside the organization. An employee exporting a customer database before resigning. A contractor reusing credentials across systems. A system administrator with broad privileges and very little oversight.

Data isn’t a byproduct of business — it’s the heartbeat of your operations. But while most organizations are busy guarding the gates with traditional cybersecurity, they often overlook the most unpredictable variable of all: human behavior.

An evaluation and partnership journey.

LevelBlue is excited to announce that SC Media has selected us as a finalist for the 2026 SC Media Awards under the Best Managed Security Service category. For 29 years, the SC Awards have recognized companies and individuals driving innovation in cybersecurity and those working every day to defend our digital world and advance the practice of information security.

Trust is the most expensive vulnerability in modern security architecture. In recent years, the security industry has pivoted toward a zero trust model for networks — assuming breach and verifying every request. Yet when it comes to the people behind those requests, we often default back to implicit trust. We trust that the person on the Zoom call is who they say they are. We trust that the documents uploaded to an HR portal are genuine. That trust is now being weaponized at an unprecedented scale.

Traditional Web Application Firewalls typically require extensive, manual tuning of their rules before they can safely block malicious traffic. When a new application is deployed, security teams usually begin in a logging-only mode, sifting through logs to gradually assess which rules are safe for blocking mode. This process is designed to minimize false positives without affecting legitimate traffic. It’s manual, slow and error-prone.

When threat actors compromise your vendors, they are rarely aiming for a single, isolated win. They are looking for leverage. Every third party represents a potential force multiplier: a trusted connection, a shared platform, a pathway into multiple downstream environments. We recently looked at the vulnerabilities that are most commonly being used against vendors, but vulnerabilities alone don’t tell the full story.

Our increasing dependence on the internet and, specifically, email for business and personal communication has produced the perfect environment for cybercriminals to launch phishing attacks. As organization’s technical controls have advanced, cybercriminals have evolved their attacks, making them more difficult for traditional email security solutions that use signature-based detection (such as Microsoft and secure email gateways (SEGs) to detect.