What is an intelligent workflow platform, and why does it matter?
Workflows aren’t new, or glamorous. But every major leap in technology has been about making work flow better. The assembly line automated production. The personal computer and the internet reshaped knowledge work. The cloud, mobile, and collaboration tools broke down barriers of place and time. We explored this evolution in a recent piece, “A History of Workflows.” Today, we’re examining the present. With automation and AI, we’re at the next leap.