Security | Threat Detection | Cyberattacks | DevSecOps | Compliance

See how Torq harnesses AI in your SOC to detect, prioritize, and respond to threats faster. Request a Demo Security operations teams have never had more technology at their disposal… and they’ve never been more overwhelmed by it. The average SOC is now running 7 AI-powered solutions. 10% are managing 10 or more. And across the broader enterprise, organizations deploy an average of 83 security tools from 29 vendors, according to IBM research.

IT Service Management platforms like ServiceNow and Jira Service Management have fundamentally shaped how modern IT organizations operate. They bring structure to incident response, discipline to change management, and consistency to request fulfillment. For many enterprises, ITSM is the operational backbone that keeps digital services reliable, governed, and accountable.

The AI SOC has arrived. According to the 2026 AI SOC Leadership Report, 94% of organizations are using AI in the SOC in some capacity. The question in 2026 is no longer whether to adopt AI-driven SOC automation, but rather how to do so. Is the architecture behind that adoption actually working?

Alert volumes are higher than ever. Client budgets are not. For managed security service providers, that math doesn’t work and no amount of hiring will fix it.

Security operations often feel like a paradox: a discipline built on high-speed decision-making wrapped inside layers of noisy, inconsistent data. Every alert has some useful and not so useful noise, but only a few truly matter. Our job is to know the difference. For us, Tines became the medium through which the noise resolved into signal.

See how Torq harnesses AI in your SOC to detect, prioritize, and respond to threats faster. Request a Demo John White is the Field CISO for EMEA at Torq. A respected security executive with more than 20 years of leadership experience, John previously served as CISO at Virgin Atlantic, where he led a multi-year transformation deploying the Torq AI SOC Platform to modernize cyber operations.

Have you submitted your YDWWT workflow yet? Submissions close April 14th. We’ll be giving away an exclusive Workflow Workshop LEGO set to one lucky entrant. NOTE: everyone who enters YDWWT is eligible to win this prize, winner will be selected at random. Enter now.

See how Torq harnesses AI in your SOC to detect, prioritize, and respond to threats faster. Request a Demo I recently sat between two people who think about the AI SOC operations from completely different angles — and spent 50 minutes watching them land in the same place.

See how Torq harnesses AI in your SOC to detect, prioritize, and respond to threats faster. Request a Demo When we started building Torq four years ago, we had a thesis: the SOC was broken, and automation — real automation, not another tool bolted onto the stack — was the way to fix it. AI has since changed the game entirely. But has it streamlined the SOC, or introduced new complexity? We wanted to find out.