LimaCharlie Case Management: Built for agentic security workflows
Security operators often struggle with the escalating friction that naturally occurs in their detection and response (D&R) workflow. Detections fire in one tool. Investigations happen in another. Case tracking lives in a third. For MSSPs managing dozens of client environments, fragmentation compounds quickly. Analyst time bleeds into context-switching. SLAs are hard to track. When something goes wrong, reconstructing what happened across multiple platforms is painful.