Security | Threat Detection | Cyberattacks | DevSecOps | Compliance

"SOAR isn't obsolete, it's just maturing": Tracking SOAR's AI evolution with Tines and GigaOm

In a recent webinar on SOAR’s evolving role in security and beyond, I chatted with Andrew Green, Networking & Security Research Analyst at GigaOm. We kicked things off with a brief discussion on Gartner’s Hype Cycle for ITSM report, which described the SOAR category as “obsolete” and prompted some commenters to declare that SOAR is “dead”.

Meet Spark, an AI Test Agent That Autonomously Uncovers Vulnerabilities

We’re thrilled to announce the general availability of Spark, an AI Test Agent that lowers the entry barrier to white-box fuzz testing. In this blog, we explain how Spark works and share the main results from its beta testing that prove its effectiveness.

Why AI Integration is Essential for Modern Call Center Success

Modern call centers face unprecedented challenges in meeting customer expectations while maintaining operational efficiency. The evolution of customer service demands has made traditional call center approaches obsolete, pushing organizations to embrace innovative solutions. This comprehensive blog explores how artificial intelligence revolutionizes call center operations, enhances customer experiences, and drives business growth in today's competitive landscape.

AI-powered fraud detection: Protecting financial services with Elastic

Fraud in financial services is becoming more sophisticated, costing the industry billions annually and eroding customer trust. Recently, Deloitte published an article highlighting the risk AI brings in the form of fraudsters to the financial services industry: “Fake content has never been easier to create — or harder to catch. As threats grow, banks can invest in AI and other technologies to help detect fraud and prevent losses.”

5 AI Scams You Need To Be Aware Of In 2025

AI is revolutionizing our lives in terms of productivity, automation, customer service, and more. AI is becoming so important that organizations increased spending on compute and storage hardware infrastructure for AI deployments by 37% year-over-year in the first half of 2024, reaching $31.8 billion. However, like most technological advances, the good often comes with the bad.

How AI Can Crack Your Passwords

As AI becomes more advanced, it's important to consider all the ways AI can be used maliciously by cybercriminals, especially when it comes to cracking passwords. Cybercriminals can use AI to perform 3 different types of password-cracking attacks: acoustic side-channel, brute force and dictionary attacks. Learn more about these AI-powered password-cracking attacks.

Matching AI Strengths to Blue Team Needs

Much has been written about how AI, particularly Large Language Models (LLMs), will transform cybersecurity. Some say it'll be for the worse, and some say it'll be for the better. Although SURGe firmly believes that AI will end up helping defenders much more than it helps threat actors, it's sometimes hard to envision the exact form in which this help will, or should, come.

AI: The Cybersecurity Revolution or Apocalypse? Interview with Steve Wilson at DAVOS 2025

AI is reshaping both innovation and cybercrime, with attackers leveraging its power to outpace traditional defenses. As cybercrime costs surge, organizations must adopt strategies to bridge the cybersecurity skills gap and adopt AI to stay ahead.