Security | Threat Detection | Cyberattacks | DevSecOps | Compliance

Why You Should Stick With Answering Service Instead of AI Answering

Communication is essential in today's fast-paced corporate environment. To keep customers satisfied and loyal, businesses of all sizes need to respond to their queries in a quick and correct manner. Businesses are becoming more and more inclined to replace human operators with automated systems as AI-powered response services become more popular. As found in a Fortune Business Insights study, the global call center AI market size was around $1.60 billion in 2023. It is further estimated to grow from $1.95 billion in 2024 to $10.07 billion by 2032.

Why You Should Encourage Your AI/LLMs to Say 'I Don't Know'

In AI and machine learning, providing accurate and timely information is crucial. However, equally important is an AI model’s ability to recognize when it doesn’t have enough information to answer a query and to gracefully decline to respond. This capability is a critical factor in maintaining the reliability and trustworthiness of the entire system.

Fast Forward or Freefall? Navigating the Rise of AI in Cybersecurity

It has been only one year and nine months since OpenAI made ChatGPT available to the public, and it has already had a massive impact on our lives. While AI will undoubtedly reshape our world, the exact nature of this revolution is still unfolding. With little to no experience, security administrators can use ChatGPT to rapidly create Powershell scripts. Tools like Grammarly or Jarvis can turn average writers into confident editors.

DPDP vs. GDPR: Navigating the Complexities of Data Protection Compliance

As data privacy concerns rise globally, regulations like the General Data Protection Regulation (GDPR) in the European Union and the Digital Personal Data Protection (DPDP) Act in India have been established to safeguard personal information. While both frameworks aim to protect individuals’ data, they vary in scope, requirements, and enforcement. In this blog, we’ll explore the similarities and differences between DPDP and GDPR, focusing on key regulatory requirements.

Insights From The SOC

A review of AI-generated malware, and how a SOC might deal with the ever-increasing threat… Theofanis Dimakis, SOC Officer, and Nikolaos Tsompanidis, Threat Detection & Response Expert at Obrela, speaking during the recent CRESTCon Europe event, shared insights from their perspective into detecting malware, including the rising tide of AI variants.

Creating happier and more engaged teams with AI and workflow automation

High stakes, long hours, and a rapidly evolving threat landscape present unique barriers to happiness for security and IT teams. It’s not surprising that 63% of security practitioners report some level of burnout, and 58% of IT professionals feel overwhelmed by the amount of tasks they have to do in a day. Organizations simply can’t afford to ignore these statistics.

Black Hat 2024: AI, AI, and Everything Else

I’m back from another Black Hat! It was great seeing everyone. I put out a message on LinkedIn for people to come find me and, boy, did they. The hallway conversations were so engaging, I was sometimes late getting to the official talks, but I’m getting ahead of myself. AI was everywhere, as we’d expect, but I also sat down to listen to experts on other topics like critical infrastructure, cyber insurance, and the root causes of cybersecurity failure.