Security | Threat Detection | Cyberattacks | DevSecOps | Compliance

The recent pandemic pushed medical facilities and staff to the brink, taxing resources, exhausting employees, and disrupting decades of norms and protocols. It also accelerated technological trends that were quickly becoming popular, namely the centrality of technology and data in patient care. Today, many medical practices are digital-first operations, embracing telehealth and remote work at far greater levels than before the pandemic.

With the never-ending potential of technology to disrupt everyday processes, more and more industries are deciding to adapt to one exciting area of innovation today: artificial intelligence (AI). In fact, Global Industry Analysts Inc. predicts that AI will be worth 164.03 billion GBP by 2026, and here, we look at four industries set to be disrupted by AI. Since the healthcare sector collects and greatly depends on personal data from their patients, AI will play a crucial role in data management.

Dropbox is known for being a convenient file sharing and storage tool. For over a decade, Dropbox has allowed teams to collaborate cross- functionally by providing a single source of truth. With files being managed and synced to a central location, teams can work together without issues of version control. Even in a post- Google Drive and OneDrive era, Dropbox remains important, as not everyone uses the same productivity suites.

For organizations that work in or partner with the healthcare industry, HIPAA compliance is of paramount importance. Keeping a patient’s medical records and personal information safe isn’t just a matter of avoiding penalties. It’s also key to building trust with patients and, ultimately, providing great patient care. Here’s what health organizations and their partners need to know about PHI and keeping it secure.

As an omni-channel customer service solution, Zendesk allows for companies to meet customers where they are by providing a variety of options for customer support, intake, and management of the overall customer experience (CX) process.

Last year was an especially stressful time for healthcare systems. Not only were emergency rooms overwhelmed by patients, a number of them were also hit by system-crippling cyberattacks. According to Comparitech, in 2020 alone, 92 ransomware attacks affected over 600 healthcare organizations, exposing more than 18 million patient records. These attacks brought operations to a standstill for days or weeks at a time, costing the healthcare industry an estimated $20.8 billion.

The COVID-19 pandemic has fundamentally shifted the cyber threat landscape for Australia’s health sector, with the Australian Cyber Security Centre (ACSC) reporting a 84% increase in the number of cyber security incident reports relating to the health sector between 2019 and 2020.1 As custodians of vast volumes of highly sensitive information, the industry continues to find itself at the mercy of cyberattacks that paralyze systems until a ransom is paid—threatening the security of patient d

The HIPAA Journal reported that “2020 was the worst ever year for healthcare industry data breaches.” In the US alone, there were 642 reported data breaches in which the number of records stolen exceeded 500, and in total, nearly 29.3 million healthcare records were exposed.