Security | Threat Detection | Cyberattacks | DevSecOps | Compliance

When a new vulnerability is announced, the race begins. Security teams jump into action, checking exposure, triaging events, identifying affected systems, and figuring out how quickly they can patch. The clock is ticking and they know it. At the same moment, threat actors are doing their own version of that work. They’re reading the same advisories, watching the same feeds, and asking a much simpler question: Who is still vulnerable?

SaaS-only platforms are betting everything on automation. But when the threat landscape demands judgement, data volume alone is not the answer. For years, a certain category of threat intelligence vendor has sold the same idea: feed your data into our platform, let the AI process it, and your security team will have everything they need. It is a compelling proposition, particularly for organisations under pressure to demonstrate coverage without expanding headcount.

In conversations with CISOs about their agentic environments, the question I ask first is not whether they have agents deployed. Most do. It is not whether those agents are creating value. Most are. The question I ask is whether they have mapped their Agentic Security Graph. Almost none of them have. And that gap, between the agentic infrastructure that exists inside their organizations and the visibility they have into it, is where the most serious AI security risk in the enterprise lives right now.

Imagine a customer service representative at your organization uploads sensitive customer data into an AI tool to draft emails more quickly. When an employee uses an AI tool without IT approval, it is known as shadow AI, and such scenarios are becoming increasingly common. Among employees who use AI at work, 78% report using tools that have not been formally approved by their organization, according to Microsoft’s 2024 Work Trend Index.

MSPs want to grow. Yet the cost of growth keeps eating the margin that extra growth was supposed to deliver. Traditionally, more customers means more endpoints, more tools, more alerts, more billing entities, more compliance frameworks. Headcount scales with the work, but margins don't seem to keep up. That problem has a new shape now. AI is changing how every IT environment is built, run and protected and the speed at which they are done.