Security | Threat Detection | Cyberattacks | DevSecOps | Compliance

CISA's GitHub Leak Is a Preview of the MCP Security Problem Every CISO Is About to Inherit

America's cybersecurity agency left its production credentials sitting in a public GitHub repo for six months. The same failure pattern is now being automated by AI agents in every enterprise running Cursor, Claude Desktop, or Copilot.

After the migration: securing and optimizing Tines Cases

With your data migrated and your team settled into Tines Cases, the final phase is making the most of your new case management platform. This is the final part of our series on migrating to Tines Cases and will cover securing the migration infrastructure, cleaning up technical debt that every migration leaves behind, and tuning your environment so it keeps getting better over time.

The operational side of migrating to Tines Cases: communication, rollback, and compliance

Once your migration plan to Tines Cases is in place, the next priority is ensuring the transition sticks. This is part three of our series on migrating to Tines Cases and will cover the operational side of migration: communicating the changes to your team, running a smooth parallel period, planning for rollback if needed, and ensuring reporting and compliance don’t miss a beat. These are the steps that turn a successful technical migration into a successful adoption.

Laying the groundwork for your migration to Tines Cases

Migrating from your previous ticketing platform to Tines Cases is a straightforward project when you break it into manageable steps. This is part two of our Tines Cases guide and walks through those steps and provides practical advice on how to avoid common pitfalls, keep your migration on schedule, and end up with a well-structured Cases environment from day one.

Common vulnerabilities in AI-developed applications

AI-assisted development tools are changing how software is built. From code generation and automated testing to rapid prototyping and full-stack application scaffolding, Large Language Models (LLMs) are increasingly being used to accelerate software delivery across startups, SaaS providers, and engineering teams. In many cases, these tools are delivering genuine operational value.

Advanced Persistent Threats (APT): How They Work and How to Detect Them

All cyberattacks are not the same. Some are immediate, while others take time and remain hidden as they move through systems. APT attacks are one such attack type. APT stands for Advanced Persistent Threats. In these attacks, attackers target specific organizations and work to stay inside for long periods. They move through different parts of the environment to collect sensitive data without drawing attention.

The Best Data Loss Prevention Tools for 2026

The best data loss prevention (DLP) tools in 2026 are those that move beyond rigid, rule-based systems to incorporate AI-driven behavioral analytics. Leading solutions like Teramind (best for AI agent governance), Microsoft Purview (best for M365 ecosystems), and Zscaler (best for cloud-native protection) provide the real-time visibility needed to stop data breaches before they occur.

Predictive Indicators Every CX Leader Should Watch

Customer experience teams are under pressure to spot problems before they become visible in missed service levels, customer complaints or rising costs. Predictive indicators help leaders move beyond reporting what has already happened and start identifying where demand, performance or customer sentiment may shift next. For contact centres, the most useful signals are those that connect customer behaviour, operational capacity and team performance in a way that supports faster, better-informed decisions.

How Parents Can Detect Smishing Attacks on Their Child's Smartphone Early

Teenagers get dozens of texts every day in this digital age. Some of those come from delivery applications, gaming platforms, schools or friends. However fraudsters are increasingly employing risky smishing attacks to fool kids into clicking on phony links, disclosing passwords or divulging personal information by hiding these typical messages.