Security | Threat Detection | Cyberattacks | DevSecOps | Compliance

AI Customer Service: Revolutionizing Customer Experiences

In today's fast-paced business world, providing exceptional customer support is no longer just a competitive advantage-it's a necessity. Companies increasingly turn to AI customer service solutions to meet rising customer expectations while optimizing operational efficiency. At Mindy Support, we specialize in combining cutting-edge artificial intelligence with human expertise to deliver seamless customer interactions. Our AI-driven tools enable businesses to handle inquiries promptly, provide personalized assistance, and maintain consistent quality across all communication channels.
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Same Mission, Different Mindsets: CISOs and Incident Response Leaders in the Age of AI and Automation

When you work in cybersecurity, whether you're steering the operational team, or in a more strategic role, the mission is the same: protect the business. But when it comes to executing that mission, finding consensus on the best approach can be hard. At this pivotal point in the evolution of cybersecurity, as automation becomes table stakes and AI adoption accelerates, it is important that stakeholders are pulling in the same direction. However, recent ThreatQuotient research highlights real differences in how CISOs and Heads of IR approach the introduction of AI into cybersecurity strategy and practice.

Unlocking AI Data Security: Strategic Solutions

AI systems are no longer experimental. They sit at the center of product experiences, internal workflows, and customer-facing automation. As soon as an AI feature ships, it starts handling real data. Customer messages. Internal documents. Support tickets. Logs. Training samples. That’s when AI data security stops being an abstract concern and becomes a product requirement.

Eliminate AppSec Noise: Jit's AI Agents Find Real Exploitable Risks

Application security scanners generate endless alerts, but most don’t translate into real risk. Meet Sera, Jit’s AI-powered Security Evaluation and Remediation Agent. Sera automatically connects scanner findings, uncovers toxic combinations, and explains exploitable attack paths—saving AppSec teams hours of manual investigation. See how AI Agents eliminate noise, automate investigations, and deliver clarity so your team can focus on what matters.

Microsoft E3 vs E5: Understanding the Security Coverage You Already Own

Assessing Microsoft E3 and E5 is less about the license tier and more about understanding the security coverage you already own. In our conversation, Todd and Garrett break down what often gets missed in the E3 → E5 journey: Organizations move to E5 without clearly understanding:⇢ what coverage they already have with E3⇢ what incremental capabilities E5 actually adds⇢ and whether those capabilities are being adopted at all.

CrowdStrike's Journey in Customizing NVIDIA Nemotron Models for Peak Accuracy and Performance

Today’s security teams need AI models that can reason over massive telemetry and support autonomous actions. At CrowdStrike, we're working closely with NVIDIA to operationalize NVIDIA Nemotron open models1, building on our existing integration of Nemotron on Amazon Bedrock within the CrowdStrike Falcon platform. This collaboration enables us to rigorously test and adapt large language models (LLMs) for security-specific workloads while maintaining production-grade performance and security.